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Safer Stronger San Antonio
The River Walk

Greater, Safer San Antonio
#DoItForSA

One of the reasons San Antonio is one of the top vacation and business destinations in the country is because of our commitment to the safety of our community and visitors. San Antonio’s civic, business and association communities have joined forces to ensure that as we emerge from the COVID-19 crisis we maintain safety as the most important aspect.

As part of our community’s commitment to health and safety, Bexar County encourages that all people 2 years of age or older wear a cloth face covering over their nose and mouth when in a public place where it is difficult to keep six (6) feet away from other people, such as visiting a store or indoor attraction. Face coverings are required in all government buildings, including the Henry B. González Convention Center. Find more information on the health and safety measures instituted by Bexar County and the City of San Antonio.

Stay up-to-date on the State of Texas’ coronavirus response. View the Governor’s Strike Force to Open Texas and Executive Orders.

According to the City of San Antonio Metropolitan Health District, the current COVID-19 Risk Level is: Mild & Improving.

 Open?*Occupancy LimitMasks Required?More Information
Convention CenterYesNo LimitYesHenry B. González Convention Center
Hotels, Inns &
Rentals		YesNo LimitAt Discretion of BusinessStay in San Antonio
Indoor
Meetings		YesNo LimitAt Discretion of BusinessMeet in San Antonio
RestaurantsYesNo LimitAt Discretion of BusinessAll Dining
MuseumsYesNo LimitAt Discretion of BusinessArts & Culture
AttractionsYesNo LimitAt Discretion of BusinessAttractions
Outdoor
Recreation		YesNo LimitAt Discretion of BusinessOutdoor Adventures
ShoppingYesNo LimitAt Discretion of BusinessWhere to Shop
Bars with food serviceYesNo LimitAt Discretion of BusinessBars & Brews
Bars/Nightclubs without food serviceYesNo LimitAt Discretion of BusinessNightlife
Government BuildingsYesNo LimitYesCity of San Antonio

*Please note, all places of business are free to set capacity limits and mask requirements as they see fit. 

San Antonio business owners and associations have produced The Greater. SAfer. Together. Pledge (in accordance with Centers for Disease Control and Prevention (CDC) guidance) with the aim to protect the health and safety of employees and customers.

Greater San Antonio business owners PLEDGE to:

See Who’s Taken The Pledge
Experience Virtual San Antonio

Additionally, some businesses and industries are creating specific guidelines and protocols appropriate to them:

Hotels

The hotel industry has a longstanding commitment to cleanliness and safety for employees and guests. This commitment continues during the public health crisis. Please see below for additional details from the American Hotel & Lodging Association and from individual hotel brands.

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Restaurants

The restaurant industry has an outstanding track record of protecting employees and guests. To ensure everyone’s safety as they welcome guests back into dining rooms, the Texas Restaurant Association has created The Texas Restaurant Promise.

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For restaurant operators, Culinaria has created a Restaurant Resources page to make it easier for San Antonio to offer safe and healthy dining experiences.

Attractions & More

There’s so much to see and do in San Antonio – from the great outdoors and historic sites to unique must-sees and family-fun parks. Below is a growing list (check back often!) of insights on how different entertainment options are ensuring a safe and healthy visit.

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Downtown San Antonio: Top of the priority list is cleanliness and safety. In addition to practicing social distancing, Centro San Antonio (which maintains the downtown district) is redirecting many of their staff to clean and disinfect high touch areas such as crosswalk buttons, doorknobs, scooter handles and bus stops. Centro is performing extra cleaning near high risk areas such as retirement homes and hospitals as well as power washing sidewalks in high trafficked areas with additional bleach.

San Antonio International Airport

Inside the airport terminals, the Center for Disease Control and Prevention (CDC) has provided San Antonio International Airport, Customs and Border Protection, Emergency Medical Services providers and TSA with public health readiness measures. While following all CDC guidelines and recommendations, the Operations team is ensuring that the following actions are being executed

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    • The CDC has provided guidance for local emergency medical service personnel responding to medical calls at the airport to help them assess and identify potentially infected travelers.
    • Communicating early and often regarding all issues surrounding the virus and precautions that need to be taken.
    • Custodial provider is placing an additional emphasis on public touch points in all areas, including handrails, bathroom stalls, seating, door handles, chairs and tables, touchscreen directories, concessions credit card machines, etc.
    • Custodial employees are wearing Personal Protective Equipment (PPE).
    • CDC health alert signage is being placed throughout facilities, specifically at the entrances of security checkpoints and in all restrooms.
  • View SAT detailed preventive steps
  • The Airport Ambassador Program has been suspended until further notice.
  • Rental Car Facility is open for business with reduced hours of operation to serve travelers.​ View schedule here.
  • Concessions:
    • A variety of restaurants and other concessionaires are open for business with reduced hours of operation to serve travelers. ​
    • Working with concessionaires to encourage social distancing throughout the airport by removing some tables and seats to increase spacing and reduce density. ​
    • The following Concessions are temporarily closing or adjusted operating hours starting March 19th: View Concessions Hours of Operation

Henry B. Gonzalez Convention Center

The Henry B. Gonzalez Convention Center’s number one priority is the health and safety of guests, employees, and partners. The Center has taken proactive measures in response to this rapidly evolving situation and continually monitor information from various resources. The Center is ready to work with meeting planners to develop plans and procedures specific to each event. Current guidelines encompass information from the Center for Disease Control (CDC), Texas Governor’s Office, City of San Antonio Health Department, and International Association of Venue Managers (IAVM).

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The Convention Center is proud to have received the Global BioRisk Advisory Council (GBAC) Accreditation. GBAC is a division of International Supply and Sanitary Association (ISSA), the worldwide cleaning association. This accreditation program assesses cleaning and disinfection practices and infectious-disease prevention. GBAC is currently the industry’s only accreditation for outbreak prevention, response and recovery establishing requirements to control risks associated with infectious agents, such as the virus that causes COVID-19.

GBAC Logo

The following are measures taken to ensure a clean and healthy environment for guests, employees and partners. View the detailed Convention Center Reopening Plan.

  • Sanitation methods have increased for high contact areas including guest information desks, escalator and stair handrails, elevators, water fountains, public furniture, door handles, push bars and restroom surfaces
  • Free-standing hand sanitizer units are available for strategic placement
  • Signage is prominently displayed in facilities with CDC protocols for hand washing
  • Custodial managers and supervisors were trained by the International Sanitary and Supply Association (ISSA) on improved cleaning procedures. As a result, a comprehensive training program was administered to custodial staff
  • Hand hygiene processes and respiratory etiquette were reintroduced to staff
  • Ventilation standards were adjusted for increased outside air intake/air change rates
  • Screening measures are employed for all partners, staff, vendors, and contractors utilizing City of San Antonio guidelines
  • Will ensure successful meetings by working with each meeting planner on social distancing and space allocation
  • The Center’s exclusive caterer is revising many processes to ensure guests continue to receive the highest food safety and quality of food and beverages. Food presentation options may include one-sided buffet lines served by catering wait staff, silverware individually wrapped, condiments provided by a server upon request, and a new variety of boxed meals and prepackaged food items.
  • View the Henry B. Gonzalez Convention Center Reopening Video

Additional Information & Resources

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