SAN ANTONIO, TX (JULY 31, 2020) – San Antonio’s rich culture and history, burgeoning culinary and cocktail scene, world-class hotels, resorts and meeting spaces, exciting attractions, unique events, affordability – and more – have received praise from established organizations and media outlets. This week, TripAdvisor anointed another accolade to one of San Antonio’s iconic properties, naming Hotel Emma as a Traveler’s Choice 2020 Best of the Best.

With more than 3,650 reviews including “The Absolute Finest San Antonio Has To Offer!” and “Beautiful Hotel with warm and friendly staff,” it’s no wonder Hotel Emma scored the number five spot on the Top 25 Hotels in the United States category. The luxury hotel was one of only two in Texas to be included in this list, and also is one of two AAA Five Diamond properties in the state. This is the fourth consecutive year that TripAdvisor, the world’s largest travel platform, honored Hotel Emma with a place in the Top 10 of their Travelers' Choice Best of the Best.

Hotel Emma, a 146-room boutique hotel housed in a repurposed and restored 19th century brew house, is located in the heart of Pearl, a vibrant culinary and cultural village on the Museum Reach of the recently expanded San Antonio River Walk. The hotel’s restaurant, Supper, bar, Sternewirth, and in-room dining experiences enhance Pearl’s reputation as a center of culinary discovery and have helped establish Hotel Emma as a chef-led culinary destination in its own right. Guests can grab quick eats at Larder and check out a book from the library’s vintage card system, housed in one of the Brewhouse’s vaulted rooms.

San Antonio and its experiences have a remarkable history of being a destination of choice and satisfied travelers based on reviews on the popular travel site. Earlier this year, San Antonio also was selected to TripAdvisor’s Travelers’ Choice 2020 Best of the Best, in the Popular Destinations – United States category. The destination also has been chosen for TripAdvisor’s “Travelers’ Choice Top 25 Destinations – United States” in 2018 and 2019. In 2018, TripAdvisor awarded The Witte Museum and Morgan’s Wonderland with its Certificate of Excellence for maintaining outstanding ratings from users, placing the San Antonio attractions among the top-performing 10 percent of businesses on the review site worldwide.

Travelers' Choice Best of the Best and Travelers' Choice winners are calculated based on the millions of reviews and opinions collected over a 12-month period from travelers and diners around the world on TripAdvisor. The awards take into account the quality and quantity of traveler reviews and ratings specific to each award category.

The priority on safety of the community and visitors is one of the reasons that San Antonio is a top vacation destination in the country. San Antonio’s civic, business and association communities have joined forces to ensure that as the city emerges from the COVID-19 crisis it maintains safety as the most important aspect. In addition to more than 1,900 local businesses taking the Greater. Safer. Together Pledge, many hotels, restaurants and attractions have outlined specific new programs to enhance their health and safety operations. To learn more about the way San Antonio is a safer choice for travel, visit

For additional information on San Antonio, including links to make a future reservation to Hotel Emma, go to


Media Contacts:

David Gonzalez
Visit San Antonio

Beth Smith
Hotel Emma